Management makes this policy accessible and available to its customers, suppliers, and the general public. It is also properly communicated to all personnel, ensuring that IMAR SPAIN PACK promotes involvement, awareness, and ongoing training among its employees so that they embrace the principle that “Quality is everyone’s responsibility.” The Policy is kept up to date through regular reviews, aligned with the system reviews conducted by management, to ensure it reflects changes in environmental conditions and received information.

IMAR SPAIN PACK is a company specialized in the Design, manufacturing, and after-sales technical support of automatic packaging lines; execution of turnkey packaging system projects; and manufacturing of mechanical parts.

Our commitment is to offer innovative, effective, and customized solutions to meet the specific needs of each client, always guaranteeing the quality of our products and services. To that end, General Management has made the strategic decision to implement a Quality Management System in accordance with the requirements of ISO 9001:2015
, committing to compliance with applicable requirements and the continuous improvement of the system.,
To achieve these objectives, the Quality Management System of IMAR SPAIN PACK, S.L. is based on the following fundamental principles:

• Customer Satisfaction Meeting the requirements established with our clients, striving to exceed their expectations and ensuring their complete satisfaction through high-quality products and services.
• Regulatory compliance: AEnsuring strict compliance with all legal, regulatory, contractual, and other applicable requirements relevant to our activities, thus reinforcing our responsibility and professional commitment.
• Employee well-being and development: Promoting a safe, healthy, and motivating work environment, providing the necessary resources, tools, and infrastructure for employees to perform their duties effectively while supporting their professional development.
• Quality awareness and commitment: Ensuring that this policy is understood, embraced, and applied by everyone in the organization, fostering a culture of quality, participation, responsibility, and continuous improvement.
• Efficient process management: Effectively controlling all processes, products, and services that are part of our operations, minimizing risks and enhancing improvement opportunities in terms of quality and performance.

Management is committed to making this policy accessible and available to all employees, clients, suppliers, and other interested parties. Likewise, it ensures its proper internal dissemination, encouraging active staff involvement and continuous training, under the firm belief that quality is everyone’s responsibility..

This policy will be periodically reviewed  as part of the management system reviews conducted by Management, to ensure its alignment with environmental changes, new strategic challenges, and our clients’ expectations.