At IMAR, technical support is always guaranteed. A single phone call activates the service—our engineers will respond and attempt to resolve the issue as quickly and efficiently as possible. If on-site intervention is required, they will travel urgently to the client’s facility.

We understand that your packaging equipment is the most important asset for your business, and the response you expect must be immediate, professional, and effective—we don’t know any other way.

At IMAR, we believe that training our clients’ operators and technicians is essential to help them achieve their goals, improve efficiency, and shorten the learning curve. For this reason, upon request, we offer our expertise on our machines through exclusive, continuous, and personalized training—tailored to the needs of each client.

Our engineers can travel directly to the client’s facility to conduct training on the actual machines they will operate. Additionally, at our Aranjuez facilities, we have classrooms, workspaces, and test machines to provide staff training if needed. There is no one better than our specialized engineers and technicians—the creators of your machine—to deliver training and share the knowledge they have accumulated over more than 60 years.